Shipping policy

Last updated: September 5, 2026

At Avonera, we work to process and ship orders as quickly as reasonably possible.

Order Processing

Orders are normally processed after payment has been successfully received.

Processing times may vary depending on:

  • Product availability.

  • Order volume.

  • Weekends and holidays.

  • Product-specific processing requirements.

  • Shipping destination.

If a product has a specific processing or dispatch timeframe, the information shown on the product page will apply.

Shipping Times

Estimated delivery times may vary depending on the destination, shipping method, carrier, customs processing, weather, and other circumstances outside our control.

Any delivery timeframe displayed at checkout or on the product page is an estimate and is not guaranteed unless expressly stated otherwise.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Delivery location.

  • Order size or weight.

  • Shipping method.

  • Promotions or free-shipping offers.

Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Tracking information may take some time to become active after the carrier receives the package.

Delayed Orders

Occasionally, orders may be delayed because of:

  • Carrier delays.

  • Severe weather.

  • Public holidays.

  • Customs processing.

  • Incorrect or incomplete delivery information.

  • High shipping volumes.

  • Other circumstances beyond Avonera's reasonable control.

If your order appears to be significantly delayed, please contact us at 1601mainstreet@gmail.com.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if we need to resend the order.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling procedures.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the carrier.

Contact us at 1601mainstreet@gmail.com if you need assistance.

International Orders

For international shipments, the customer may be responsible for customs duties, import taxes, brokerage charges, or other fees imposed by the destination country.

These charges are generally outside Avonera's control and may vary by country.

Customers are responsible for complying with applicable import requirements in their destination country.

Contact

For shipping questions, contact:

Avonera
Email: 1601mainstreet@gmail.com